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Requirements

Quality

We pride ourselves on strict Quality Control guidelines. Improve your business with our excellent standards.

  • Internal quality Control Department
  • Sales Assurance Department
  • Dedicated Project Information Specialists
  • Dedicated monitoring staff
  • Whisper Technology
  • Supervisor to agent ratio of 1 to 10
  • Remote monitoring capabilities
  • In-depth daily reporting, analysis and feedback
  • Connect time is 100% digitally recorded
  • Web based real time reporting
  • On staff programmers
  • Background checks
  • Triple redundant system
  • Multi-layered data security/disaster recovery process

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