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Requirements

Oil Industry Services

Invoicing
MTI provides quality invoicing and accounts receivable services including collections and state/federal reporting if needed. MTI’s accounting team is managed by our on-site CPA. Outsourcing your invoicing to MTI will help you improve cash flow and minimize your accounting work load.
"MTI has helped us streamline our invoicing process and has effectively completed and filed our state disposal water reports complete and on schedule.  I am very pleased with the accuracy, punctuality and affordability of the services MTI provides.   As a result of working with MTI our efficiency is up and our stress level is down.  I would recommend MTI's services to any business."  KATIE NESET - RC DISPOSAL - TIOGA, ND 

Answering Services
MTI has qualified professional agents to answer your company's inbound calls with immediate disposition response - paging, emailing or recording messages - relay general messages and information to callers - provide customizable message reports.

Dispatch Services
MTI will provide experienced, qualified personnel to set up and maintain dedicated 800 numbers for your employees and customers - process inbound service requests and dispatch accordingly - provide real-time internet access for tracking service orders and scheduling - full system integration- Complete work order processing - 24/7/365

Customer Service
MTI offers 24/7 service to manage your customer base. Our agents can process orders and secure additional sales in real time - Address customer product or service issues - Answer or dispatch messages - Provide technical support - Online Live Chat coverage - All while you concentrate on your core business responsibilities

Inbound/Outbound Sales
Our professional sales agents are experienced in securing sales and upselling through outbound/inbound calling -- managing web sales via email or Live Chat - completing any documentation or reporting required by our clients

Tech Support
MTI personnel is skilled in delivering technical support and trouble-shooting challenging issues - Providing webinar training and information for employees or customers - backed by a fully staffed Information Services team - provide 24/7 Live Chat accessibility

Surveys/Analysis
Our staff can effectively create and conduct surveys, record and analyze data for optimum results

Help Desk
Experienced agents will process inbound customer inquiries - Trouble-shoot technical issues - Route requests as needed - Full system integration - 24/7 phone or online Live Chat

Fulfillment
Complete staff available to manage mailings, promotional materials, lead generation letters, customer follow-up letters, contracts and more

 

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